Screens
Real product screens. One click to switch.
Monitor (live status)
Kitchain Delivery Alert monitors each location across delivery aggregators and sends alerts to the channels your team actually reads: Email, WhatsApp, Telegram, and push.
Catch silent outages. A store can be unavailable while everyone thinks it is live.
Route to the right people. Ops, area managers, or store managers get the alert instantly.
Measure impact. Track downtime and estimate lost revenue for WTD and MTD reviews.
Dashboard is optional. Alerts do the daily job. The dashboard is for deep dives and reporting.
Most downtime tools start with a dashboard. Ops teams start with WhatsApp, Telegram, and email. This product is built for fast action, then for reporting.
When a location becomes unavailable, the right people get a message right away. No dashboards. No manual checks.
Schedule-aware monitoring. Alerts are triggered only during operating hours to avoid noisy notifications.
Estimate revenue impact using your AOV and downtime windows. Useful for weekly reviews and accountability.
Unavailable or offline status on delivery aggregators, per store and per platform, so you spot local issues before they spread.
Not a generic BI dashboard that you need to open daily. Not another spreadsheet that nobody checks.
Set it up once, then let your team react to alerts. Use the dashboard only when you want the bigger picture.
Choose which stores to monitor and which platforms matter for each location.
Email, WhatsApp, Telegram, and push via the Kitchain Alerts mobile app. Route by city, brand, and team responsibility.
Fix issues fast. Use downtime and impact reports for weekly reviews and management visibility.
Monitor each store across platforms. Add or remove integrations as your footprint changes.
Affordable and easy to justify. Often pays back within a week by preventing avoidable downtime.
Real product screens. One click to switch.
The usual questions ops and leadership ask before they adopt another tool.
Alerts are near real time and depend on the monitoring interval and platform behavior. In practice, teams use alerts to cut the "nobody knew" window from tens of minutes to minutes.
No. Alerts are the core workflow. The dashboard is for reporting, investigations, and management reviews.
Yes. Typical routing is brand, city, and area manager responsibility. The goal is simple: the person who can fix it should see it first.
Schedule-aware monitoring and platform-specific status handling reduce noise. You can also tune alert rules per location.
A list of your locations and the aggregator links or identifiers. Setup is quick once inputs are clear.