Your restaurants are going offline right now.
You just don't know it yet.
Trusted Across Regions
Our numbers speak for themselves — consistent performance, happy clients, and cutting-edge delivery.
Restaurants monitored
Platforms covered
Checks per month
🇦🇪 UAE · 🇸🇦 SAUDI ARABIA · 🇶🇦 QATAR · 🇰🇼 KUWAIT · 🇧🇭 BAHRAIN · 🇪🇬 EGYPT · 🇬🇧 UK · 🇺🇸 USA
Country Coverage
The Hidden Revenue Leak in Every Delivery Operation
Silent Downtime
Platforms take you offline without warning — technical errors, menu issues, payment problems. You find out when a customer calls. Or never
Manual Checks Don't Scale
10 platforms × 20 locations = 200 URLs. Checking each one every 5 minutes is a full-time job.
No Data = No Leverage
Without downtime history you can't pressure the aggregator and you can't spot patterns to fix.
Platform Blind Spots
Platforms can take your location offline without an actionable alert. A sync error, payment hold, or moderation issue — and you find out from customers.
Your actual losses may be higher.
Setup in 10 Minutes
Monitoring starts as soon as IDs are confirmed (typically within 24h)
1
Add Your Restaurants
Name, city, and one ID per platform. That's all we need.
2
We Start Monitoring
Every platform checked every 3 minutes, 24/7 including holidays.
3
Get Alerted Instantly
Email, WhatsApp, Telegram when you go offline. Daily report at 10:00 AM local time.
Kitchain detects why orders stop coming in
Shift was not opened on time
The restaurant device was turned off
The restaurant was manually switched offline
Preparation time became too high
Platform or middleware errors blocked ordering
The delivery platform had no available couriers
From Offline to Resolved
Fully Logged
Track every incident from first detection to recovery in one clear timeline.
Without / With Kitchain
01
You discover downtime
Without Kitchain
Customer complaint — or never
With Kitchain
Alert in 3–6 minutes
02
Incident record
Without Kitchain
Nothing logged
With Kitchain
Exact timestamp + duration
03
Escalation
Without Kitchain
Manual, chaotic
With Kitchain
Auto-escalation if unacknowledged
04
Aggregator negotiation
Without Kitchain
No evidence
With Kitchain
Full incident history
05
Morning review
Without Kitchain
Manual checks across platforms
With Kitchain
One report, 10 AM
06
Night alerts
Without Kitchain
Every blip wakes someone
With Kitchain
Smart hours — zero noise
Full Visibility.
Zero Guesswork.
See exactly when a restaurant goes offline, disappears from search, or stops accepting orders — across every platform you care about.
35+ Platforms Monitored
Deliveroo Talabat Noon Glovo Wolt Bolt UberEats Careem Keeta Foody Pyszne JustEat HungerStation Jahez Mrsool ToYou
Instant Dual Alerts
WhatsApp, Telegram, Email independently. Different recipients per location.
Multi-Location Dashboard
See the live status of every restaurant and aggregator in one view.
Performance & Downtime Summary
See which restaurants lose the most uptime and where to act first.
Schedule & Hours Control
Catch late openings, early closings, and cross-platform schedule mismatches.
Recurring Downtime Patterns
Find repeated problem windows by weekday and hour — before they become daily revenue leaks.
One Email Every Morning.
Everything Your Ops Team Needs
We check the same public pages your customers see. Nothing touches your accounts.
Summary cards
Uptime% per platform · Total downtime · Number of outages
Top 3 incidents
Longest outages with timestamps and platform
MTTR trend
Recovery time this week vs. last week
Worst platform
Which aggregator failed you most this week
Worst location
Which restaurant had the most downtime
Zero Setup Pain
We check the same public pages your customers see. Nothing touches your accounts.
What you don't need
What you do need
Plans that grow with you.
Clear pricing built for restaurant operations. Pay for the coverage you need, add locations as you grow, and keep full visibility across every delivery platform without hidden complexity.
Per Location price
AED 49/Month
- 35+ platforms monitored
- Instant alerts: WhatsApp + Email + Telegram
- Escalation alerts
- Daily report + incident log
- Business-hours scheduling
- Chain-level reporting
- Role-based alert routing
Volume (5+ locations)
Сustom pricing/Month
- 35+ platforms monitored
- Instant alerts: WhatsApp + Email + Telegram
- Escalation alerts
- Daily report + incident log
- Business-hours scheduling
- Chain-level reporting
- Role-based alert routing
Start Monitoring
Free First Location Setup Included
FAQ
We check the public listing pages your customers see. No logins, no API keys, no risk to your accounts.
Check interval: every 3 minutes. Typical alert delay: 3–6 minutes after going offline.
5 specific types — unavailable, missing from search, delivery disabled, menu blocked, wrongly closed. See the full list above.
Yes. Kitchain monitors only publicly accessible restaurant listing pages and availability signals. It does not require POS access, marketplace logins, customer data, or private order information.
We run a confirmation check before alerting. A single blip doesn't trigger a notification.
We monitor and update platform support continuously. It's our job to keep up, not yours.
35+: Deliveroo, Talabat, Noon, Glovo, Wolt, Bolt, UberEats, Careem, Keeta, Foody, Pyszne, JustEat, HungerStation, Jahez, Mrsool, ToYou and more.
Yes — full granularity per location.
Yes — both available. Chain summary for management, per-location detail for ops.
No — only during your restaurant's operating hours, timezone-aware.
UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Egypt, UK, USA — full timezone support.