Delivery operations are breaking outside your internal systems

Kitchain is an external monitoring layer for restaurants that sell through delivery platforms. Everything that decides whether an order happens — whether the storefront is open, what rating it shows, which promotion is live, what each item costs, where the restaurant appears in the listing and which addresses it reaches — lives outside your POS and outside the dashboards the aggregators give you. Kitchain reads the same public pages your customers see, across 40+ delivery platforms and every one of your locations, and turns them into a single operational picture.

Six products cover the whole delivery surface. Alert watches availability and pushes downtime incidents to Email, Telegram and WhatsApp. Rating collects stars and review counts once a day and flags storefronts that slip below 4.0. Promo compares the campaigns you launched with the ones customers are actually shown, per platform and per location. Menu tracks list and effective prices, price parity between branches, and gaps in the assortment. Visibility samples the restaurant listing from real city addresses to show your position and your blind spots. Coverage maps which branch delivers to which district, where delivery is missing, and where two of your own locations overlap.

There is no POS integration, no API key and no access to your aggregator accounts. Setup starts from a list of locations, and monitoring begins as soon as storefront IDs are confirmed — typically within 24 hours. Restaurant chains and franchises across the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Egypt and the UK use Kitchain to see their delivery operations exactly the way their customers do: daily, per location, per platform.