Frequently Asked Question
For brands
01.What’s the main benefit of joining Kitchain as a brand?
Kitchain allows you to scale quickly and profitably without investing in your own kitchens. You gain instant access to pre-vetted kitchens in high-demand areas, benefit from AI-powered location matching, and maintain full control over your brand standards. This means faster market entry, lower operational risks, and a steady increase in revenue and brand visibility.
02. What do I need to prepare to launch my brand on Kitchain?
You’ll need to upload your recipes, SOPs, and video instructions. We also request basic data about your current sales, target audience, and aggregator performance. Our AI will analyze this information and match you with suitable kitchens. All your data is protected under a Non-Disclosure Agreement (NDA) and Non-Compete terms to ensure full confidentiality and safeguard your brand.
03. Who ensures that kitchens follow my brand’s quality standards?
Kitchain manages quality control centrally. Kitchens are contractually obligated to follow your recipes and standards. The platform tracks performance, customer feedback, and operational KPIs, and gives you access to kitchen reports in your dashboard. Our operational headquarters monitors all key metrics in real time, ensuring your brand and its reputation are never compromised.
04. What’s included in the monthly subscription?
Your subscription gives you access to monthly AI location reports, live analytics across all kitchens, recipe and standard management tools, full visibility into kitchen performance, and ongoing platform support.
05. Can I scale my brand to multiple cities quickly?
Yes. Kitchain allows you to scale to 50+ locations in 12 months without investing in physical kitchens. Our system matches you with qualified kitchens, supports onboarding, and enables go-live in under 7 days per kitchen.
For kitchens
01. What’s the main business benefit of joining Kitchain as a kitchen?
Kitchain helps you turn unused kitchen capacity into a reliable revenue stream without additional investments. By hosting pre-vetted, high-performing brands matched to your capabilities, you can increase your sales by 30% or more, diversify your income sources, and maximize your kitchen’s profitability — all while Kitchain handles brand onboarding, quality control, and performance monitoring.
02. What kind of kitchens can join the Kitchain platform?
Any professional kitchen with proper licensing and basic food safety standards (e.g. HACCP) can join. This includes restaurants, cafes, bars, clubs, ghost kitchens, hotels and catering facilities that have unused capacity during certain hours.
03. Do I need to invest in new equipment or staff to host a brand?
No additional investment is required. Our AI matches you only with brands that fit your current setup. Kitchain also provides you with specific instructions, training materials, and equipment recommendations if minor adjustments are needed.
04. How do I make money by hosting brands?
You receive the majority of the revenue from all delivery orders generated by the brands you host. A small portion is retained to cover platform usage and Kitchain’s service fee. Many kitchens experience a significant increase in income without changing their core operations.
05. How does Kitchain ensure my kitchen isn’t overloaded or mismatched with a brand?
Before any brand is matched, our AI analyzes your kitchen’s capacity, equipment, and time availability. Only compatible brands are recommended, and you always have the final say before launching any partnership. Our dedicated startup managers guide you through the onboarding process, ensuring a smooth launch and efficient integration into your operations.
