Your restaurant ratings are changing every day.
You just don't see the full picture.
Daily Rating · 84 locations · UKTrusted Across Regions
Restaurant brands use Kitchain to understand how their delivery presence looks across markets, platforms and locations.
Restaurants monitored
Platforms covered
Checks per month
🇬🇧 UK · 🇺🇸 USA · 🇫🇷 FRANCE · 🇪🇸 SPAIN · 🇩🇪 GERMANY · 🇮🇹 ITALY · 🇵🇱 POLAND · 🇪🇺 EU
Country Coverage
The Hidden Rating Problem in Every Delivery Operation
Ratings decline silently
A location can stay below 4.0 for weeks before anyone notices. By then, conversion, ranking and customer trust are already affected.
Manual rating checks don’t scale
10 platforms × 50 locations = hundreds of listings to check. Screenshots in chats are not a rating control system.
No history = no accountability
Without daily rating history, you cannot prove when the decline started, which platform changed, or which location needs action first.
Every platform tells a different story
One aggregator may show 4.6, another 3.9. Without a single view, your team cannot see where the real problem is.
Setup in 10 Minutes
Rating monitoring starts as soon as restaurant IDs are confirmed.
1
Add your brands and locations
Brand, city, area and aggregator listing IDs.
2
We start collecting rating data
Ratings and review counts are checked daily across supported platforms.
3
Get a clear rating dashboard
See current rating, rating history, platform gaps and locations that need attention.
Kitchain shows where rating problems start
Locations below target rating
Worst rating decline in the last 7 days
Best rating improvement in the last 7 days
Rating difference by aggregator
Brand-level and location-level rating trends
Weak rating with high review volume
Without / With Kitchain
01
Rating decline
Without Kitchain
Noticed manually or too late
With Kitchain
Visible in daily dashboard
02
Rating history
Without Kitchain
No reliable timeline
With Kitchain
Daily rating history by platform and location
03
Platform comparison
Without Kitchain
Checked one by one
With Kitchain
All aggregators in one view
04
Problem priority
Without Kitchain
Everyone argues where to start
With Kitchain
Needs Attention list
05
Brand reporting
Without Kitchain
Manual spreadsheet
With Kitchain
Exportable rating report
Full Rating Visibility.
Zero Spreadsheet Chaos.
See exactly how your restaurants are rated across every aggregator — today, last week and over time.
35+ Platforms Monitored
Deliveroo Uber Eats Just Eat Wolt Bolt Glovo Talabat Noon Careem Keeta HungerStation Jahez Mrsool ToYou and more.
Needs Attention List
Instantly see restaurants below your target rating threshold.
Multi-Location Rating Dashboard
See the current rating of every brand, location and aggregator in one view.
Platform Comparison
Compare average rating and review volume across aggregators.
One Rating Report Every Morning.
Everything Your Ops Team Needs.
We collect the same public rating data your customers see and turn it into a clear operational report.
Summary cards
Average rating · Restaurants below 4.0 · Best improvement · Worst decline
Needs Attention
Locations below your rating threshold
Platform performance
Average rating and review count by aggregator
Rating trend
Daily, weekly and monthly rating movement
Restaurant leaderboard
Best and worst performing locations by latest rating
Zero Setup Pain
We monitor public aggregator listings. Nothing touches your accounts.
What you don't need
What you do need
Plans that grow with you.
Clear pricing for restaurant rating visibility. Pay for the locations you monitor and keep full rating history across platforms.
Per Location price
£5/Month
- 35+ platforms monitored
- Instant alerts: WhatsApp + Email + Telegram
- Escalation alerts
- Daily report + incident log
- Business-hours scheduling
- Chain-level reporting
- Role-based alert routing
Volume (5+ locations)
Сustom pricing/Month
- 35+ platforms monitored
- Instant alerts: WhatsApp + Email + Telegram
- Escalation alerts
- Daily report + incident log
- Business-hours scheduling
- Chain-level reporting
- Role-based alert routing
Start Monitoring
Free First Location Setup Included
FAQ
We monitor publicly visible restaurant listings on supported delivery platforms. No logins, API keys or private customer data are required.
Rating data is collected daily. For selected markets and platforms, higher frequency checks can be configured.
A location below your target rating, a negative rating trend, a platform gap or a weak rating with high review volume.
Yes. Kitchain monitors only publicly accessible restaurant listing pages and rating signals. It does not require POS access, marketplace logins, customer data or private order information.
Yes. For example, you can track every location below 4.0 or any custom threshold your brand uses.
We monitor and update platform support continuously. It's our job to keep up, not yours.
35+: Deliveroo, Just Eat, Uber Eats, Wolt, Bolt, Glovo, Talabat, Noon, Careem, Keeta, HungerStation, Jahez, Mrsool, ToYou and more.
Yes. You can view rating history by brand, city, area, restaurant and aggregator.
Yes. Reports and tables can be exported for internal reviews, operations meetings or aggregator discussions.
UK, USA, UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Egypt — full timezone support.