Uptime says 100%. The customer says "not available in your area".
See which branch delivers where, where nobody delivers, how long the app promises — and where your branches compete with each other
Trusted Across Regions
Restaurant brands use Kitchain to see their real delivery reach — district by district, platform by platform, run after run.
Restaurants tracked
Aggregators covered
Checks per month
🇦🇪 UAE · 🇸🇦 KSA · 🇶🇦 QATAR · 🇰🇼 KUWAIT · 🇧🇭 BAHRAIN · 🇪🇬 EGYPT · 🇬🇧 UK · 🇺🇸 USA · 🇪🇺 EU
Country Coverage
The Hidden Coverage Leak in Every Delivery Operation
Your delivery area shrinks silently
A radius gets trimmed, a branch link flickers — and 14 zones stop being served while the kitchen is open. No error, no email. Orders from that district just stop.
Uptime can't see addresses
The listing is online, so every report is green. But "online" is a fact about the listing, not about the customer two districts away who gets Not delivering.
Three branches, one district
Marina is reached by three of your kitchens at once — they split its orders three ways — while the district next door is reached by none. The sales report calls that healthy volume.
Nobody measures the promise
120 zones × 3 branches × every platform, run after run. 28 min here, 45 min there — the delivery time the platform shows is a sales number, and you never see it.
Setup in 10 Minutes
First coverage map is ready as soon as your storefronts are matched — typically within 24h.
1
Add your brands and storefronts
Brand, city and the storefront name on each platform — that's how we find your listing at every address.
2
We probe the city grid
A fixed set of real addresses across your city, read on a schedule — plus one-off captures you can book for the exact hours that matter.
3
Read the map
Which districts can order, which branch serves them, what delivery time is promised, where platforms disagree — and what changed since the last run.
Kitchain shows where your delivery reach breaks
Which branch serves which district — and where the edges flicker
Districts where you can't be ordered on a platform
The delivery time each platform promises, district by district
Branches that overlap — splitting the same district's orders
Zones lost since the last run — while the branch was open
Where platforms disagree about your reach
Without / With Kitchain
01
Delivery reach
Without Kitchain
"We deliver to the whole city" — nobody checked
With Kitchain
Zones delivered vs probed, on a map, per platform
02
Area shrinkage
Without Kitchain
Noticed when a district's orders dry up
With Kitchain
Zones lost between runs — open branch vs closed branch, told apart
03
Delivery-time promise
Without Kitchain
Whatever the app shows the customer — unseen
With Kitchain
Average, fastest and slowest promised time per district
04
Branch overlap
Without Kitchain
"Every branch delivers everywhere — more is better"
With Kitchain
By-branch map: who really serves each district, where three kitchens fight for one
05
Peak-hour check
Without Kitchain
Hope the radius holds on Friday night
With Kitchain
Book a capture for that hour; results in the same map
06
Proof for the platform
Without Kitchain
"We think the area got cut"
With Kitchain
Run-by-run zone states and the changes feed
Full Delivery Reach. Zero Guesswork.
Where you can be ordered, what the app promises there, and what changed — at real addresses.
40+ Platforms Monitored
Deliveroo JustEat UberEats Wolt Bolt Glovo Pyszne Foody Talabat Noon Careem Keeta HungerStation Jahez Mrsool ToYou
Branch Map
Each district coloured by the branch that serves it. See at once where three kitchens overlap on one district — and where a district is reached by none.
Coverage Map
Where you can be ordered and where you can't — 117 of 120 zones — with every zone state named: delivers, not delivering, closed now, no data, not probed.
Delivery-Time Map
The time each platform promises in each district — 28 min to 45 min — with the average, fastest and slowest on top.
Shrinkage & Changes
Zones that stopped being served since the last run — 14 zones lost — with closed branches filtered out, and a feed of every district that changed.
On-Demand Captures
Book a capture for a specific hour and platform — a promo evening, a weekend peak — and see it land on the same map. Cost in runs shown before you book.
Delivery Reach, Measured. Everything Your Ops and Expansion Teams Need.
We read the same "can I order here?" answer your customers get, at addresses across the city, and turn it into a map you can replay run by run.
KPI cards
Zones delivered vs probed · Delivery rate · Average promised delivery time with fastest and slowest · Runs collected
Five colour modes
By branch · Coverage · Delivery time · Shrinkage · Platform agreement — the cards change with the mode
Zone states
Delivers · Not delivering · Covers but closed now · No data · Not probed — named in the legend, never folded into one grey
Runs & compare
A timeline you can play, a side-by-side of every platform, a trend and a changes feed
Bookings
Four steps: city, storefront, platforms, days and hours. Slots against a monthly allowance, progress per run, zone-by-zone results
From Lost to Restored
Fully Logged
Every run is kept, so you can show which district dropped out, on which platform, at what hour — and when it came back.
09:10
12:00
19:00
09:05
Zero Setup Pain
We probe public storefronts from real addresses. Nothing touches your accounts.
What you don't need
What you do need
Start Monitoring
Free First Location Setup Included
FAQ
We open the platform from real addresses across your city — a fixed grid of districts — and record, for each one, whether your brand is offered and what delivery time the platform shows.
Continuous monitoring runs on a schedule and keeps 30 days of history. For a specific hour — a promo evening, a weekend peak — you book a one-off capture. Neither is real-time: a run is a moment.
One probed address standing for a district. The grid is fixed per city and set up by us; a capture reads every zone in it.
It's the time the platform promised at that address at that moment — the number your customer saw. It's not a measured delivery, and it says nothing about whether an order arrived in that time.
Shrinkage mode tells them apart: zones lost while the branch was open are a coverage problem; zones lost because the branch was shut are filtered out by default.
Agreement mode shows where one platform doesn't deliver while the others do — that's a conversation with that platform. Where none of them deliver, it's about the branch.
By-branch mode colours every district by the kitchen that serves it. Where two or three of your branches reach the same districts you see the overlap — and the districts none of them reach. It shows reach, not orders; which branch to pull back is your call.
One slot — one platform at one hour on one day — is one run from your monthly allowance. The count is on screen before you book, and cancelling refunds the runs that haven't happened yet.
No — Coverage is a map and a set of reports. Instant offline alerts are Kitchain Alert.
No. It shows whether an address can order and what delivery time it's promised. Nothing here observes orders.
Coverage probing runs on supported platforms in your market — Deliveroo first, with more being added. Ask us about your city.
UK, USA, UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Egypt — full timezone support.